Latest Support Engineering jobs at OPSWAT

Provides technical support, product implementation, integrations, and customer guidance for OPSWAT solutions in the UK. The role requires strong Windows expertise, troubleshooting and communication skills, customer orientation, and willingness to travel.

The Sustaining Engineer triages customer-escalated issues for a secure managed file transfer product, diagnosing problems, delivering C# fixes, and coordinating with customers and internal teams. The role requires mid-level experience, SQL scripting ability, infrastructure knowledge, and strong English communication.

Provides technical support, customer account management, and professional-services implementation for OPSWAT cybersecurity products serving Australian customers. The role requires strong Windows expertise, troubleshooting and communication skills, an NV1 clearance, and willingness to travel.

Provides technical support, customer-facing account management, and professional services for OPSWAT product implementations in Bangalore. The role requires strong Windows expertise, troubleshooting and communication skills, cybersecurity and networking foundations, and a bachelor's degree or equivalent experience.

Provides advanced troubleshooting and escalation support for OPSWAT software, including log analysis, networking, SCADA communications, and customer-facing remote sessions. Requires a bachelor's degree or equivalent experience and 2–4 years supporting technical software products or helpdesk environments.

Provides technical customer support by investigating, reproducing, and resolving software issues, managing tickets, assisting with product integrations, and contributing to documentation and product improvements. Requires a Computer Science bachelor's degree, strong English communication, Windows expertise, and networking knowledge.

Provides advanced technical support for OPSWAT cybersecurity solutions in Japan, diagnosing escalated customer issues through log analysis, system diagnostics, network troubleshooting, and lab reproduction. Requires a bachelor’s degree or equivalent experience, strong Windows and networking knowledge, Japanese-language customer support, and at least four years of relevant experience.