Latest Customer Success jobs at Octus

Supports a focused portfolio of investment banking and advisory clients by driving onboarding, platform adoption, retention, and relationship development. The role suits a recent graduate with strong communication skills and an interest in financial services and credit markets.

Manages a portfolio of legal-sector customer accounts, driving product adoption, retention, stakeholder relationships, and expansion opportunities. Requires 1–2 years of customer-facing experience, strong communication skills, and organizational adaptability.

Own post-sale relationships, adoption, renewals, and expansion for Octus data and workflow products. The role requires at least three years of client-facing experience, commercial account-growth ability, project management skills, and interest in credit markets and financial workflows.

Customer Success Manager responsible for onboarding clients, driving platform adoption, monitoring account health, and building relationships with law firms, investment banks, and buy-side clients in the credit intelligence space.