Latest Customer Success jobs at Hiya

Manages onboarding, adoption, retention, and expansion for a high-volume portfolio of SMB and self-service SaaS customers. The role requires 1–3 years of customer-facing experience, strong data-driven judgment, and familiarity with Salesforce and customer success platforms.

Own and grow two strategic UK telecom accounts through adoption, delivery, renewals, and expansion. The role requires 5+ years in customer success or strategic accounts, enterprise experience, strong program management, and confidence working with technical integrations and executive stakeholders.