Provide Tier 1 IT support across Linux, Windows, and macOS for Forterra's Enterprise Services team. Troubleshoot issues, automate tasks with scripts, manage onboarding and assets, and drive process improvements in a fast-paced environment.
Lead and manage the IT Service Desk and infrastructure team at Forterra, overseeing on-prem and cloud solutions, Active Directory, network/server operations, and compliance (NIST/CMMC). Requires 8+ years IT experience including 3+ years leadership, strong project management, and hands-on technical skills.
Provide Tier 1 IT support across Linux, Windows, and macOS for Forterra's Enterprise Services team. Troubleshoot issues, automate tasks with scripts, manage onboarding and assets, and drive process improvements in a fast-paced environment.
Lead and manage the IT Service Desk and infrastructure team at Forterra, overseeing on-prem and cloud solutions, Active Directory, network/server operations, and compliance (NIST/CMMC). Requires 8+ years IT experience including 3+ years leadership, strong project management, and hands-on technical skills.