Design and own the voice, personality, and conversational experience for Dialpad's agentic AI voice agents. Collaborate with AI engineers on prompting and orchestration to create intuitive, empathetic interactions that resolve customer issues, while setting global standards for quality, handoffs, and emotional design.
Lead design on foundational platform layers and AI-first capabilities at Dialpad. Define patterns and primitives, ship production code, build AI tooling, and mentor designers.
Design and own the voice, personality, and conversational experience for Dialpad's agentic AI voice agents. Collaborate with AI engineers on prompting and orchestration to create intuitive, empathetic interactions that resolve customer issues, while setting global standards for quality, handoffs, and emotional design.
Lead design on foundational platform layers and AI-first capabilities at Dialpad. Define patterns and primitives, ship production code, build AI tooling, and mentor designers.