Latest Customer Success jobs at Collate

Owns onboarding, adoption, retention, renewals, and expansion for enterprise customers using complex scientific and regulatory workflows. The role requires 5+ years of metrics-driven Customer Success experience, quantitative forecasting ability, and strong stakeholder communication.

Leads full-cycle enterprise implementations for AI document platform in life sciences, managing customer onboarding, configurations, and adoption while collaborating cross-functionally. Requires 4+ years client-facing experience in regulated industries like biotech.