Leads the customer Deployments function, overseeing technical onboarding, implementation strategy, services revenue, P&L planning, and a team of Deployment Strategists. The role requires customer-facing leadership, professional-services experience, operational discipline, and the ability to build scalable deployment processes.
Manage a portfolio of customers to drive adoption, outcomes, renewals, and expansion of Assembled's customer support platform. Build relationships with executive stakeholders, conduct business reviews and trainings, and serve as the voice of the customer to inform product and GTM improvements.
Leads the customer Deployments function, overseeing technical onboarding, implementation strategy, services revenue, P&L planning, and a team of Deployment Strategists. The role requires customer-facing leadership, professional-services experience, operational discipline, and the ability to build scalable deployment processes.
Manage a portfolio of customers to drive adoption, outcomes, renewals, and expansion of Assembled's customer support platform. Build relationships with executive stakeholders, conduct business reviews and trainings, and serve as the voice of the customer to inform product and GTM improvements.