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Latest Support Engineering jobs at Alloy

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Alloy

Alloy

Washington, DC

Technical Customer Support Specialist
$65k+/yrHybrid2+ YOESupport Engineering

Provides Tier 2 and Tier 3 technical support by diagnosing complex data and software issues, resolving root causes, and improving customer-facing documentation and AI-assisted support. The role requires 2+ years in technical support, solutions, or data work and strong structured-data skills.