Workplace Strategy & Operations Manager
San Francisco, CABusiness OperationsOnsite5+ YOE
Summary
Lead cross-functional strategy and operations initiatives for Workplace, driving process design, data analysis, and execution across real estate, environments, and experience pillars.
About the role
Responsibilities
- Assist the Head of Workplace in defining SOKRs and ensuring all pillars and cross-functional partners are aligned with the team's roadmap
- Lead cross-functional projects that don't fit neatly into one department; support M&A integrations
- Identify bottlenecks in current workflows and design scalable processes to remove them
- Design and lead operating cadences and governance forums to ensure speed, clarity, and accountability
- Conduct deep-dive analyses on business metrics to provide the Workplace Leadership Team with actionable recommendations for growth and efficiency
- Drive the Workplace AI and data strategy in partnership with IT Business Partner
- Identify and implement innovative Workplace technologies and systems
Requirements
- 5+ years of experience in strategy and operations, management consulting, corporate real estate strategy, or a data-driven operational role in a fast-growing environment
- Strong quantitative skills with a track record of using data to drive complex business cases and macro-level decisions
- Demonstrated experience leading large-scale, cross-functional projects from ambiguous conception to rigorous execution
- Experience working directly within or alongside Workplace or Real Estate teams
Nice-to-Haves
- Great collaboration and people skills, with the ability to build relationships with both leaders and individual contributors across the broader organization
- High judgment with the ability to balance speed, risk, and organizational health
- An inclination to solve problems systematically via infrastructure and automation
- A clear willingness to take a hands-on approach and dive into the details
- The ability to work independently or with a small team
- Flexibility with changing requirements in an evolving and fast-paced environment
- Strong communication skills and an ability to build and leverage cross-functional relationships
- Ability to capture complex concepts and communicate them succinctly to key stakeholders
Skills
StrategyOperationsData AnalysisCross-functional Project ManagementProcess DesignQuantitative AnalysisBusiness Case DevelopmentWorkflow OptimizationGovernanceAI Strategy