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Solutions Engineer - Mid Market

United StatesSales EngineeringRemote
Summary

Own the full technical sales lifecycle for Mid-Market deals, partnering with AEs to drive discovery, demos, and close. Act as the primary technical contact during trials while feeding product insights from the field.

About the role

What You'll Do

  • Own the full technical sales lifecycle across a portfolio of concurrent deals — from discovery to demo, from kickoff through close — with a clear mandate to drive each to a decision.
  • Run discovery that gets underneath feature requests to uncover real business pain, then build a technical narrative that ties directly to executive-level outcomes.
  • Serve as the primary technical point of contact for prospects during the trial: managing health scores, flagging risks early, and executing intervention plays before they become deal threats.
  • Partner closely with AEs on deal strategy — not just answering technical questions but shaping how and when we bring Nooks to the table.
  • Feed a direct line between the field and product, translating patterns across your trial portfolio into actionable signal for the roadmap.
  • Contribute to the SE playbook — identifying process bottlenecks, building automation where it creates leverage, and helping codify what "great" looks like for the team.

What You Bring

  • Prior experience in a quota-carrying or technical sales role (AE, SE, or hybrid) with ownership of the pre-sale cycle — not just post-sale implementation.
  • A sales-first instinct: you treat trials like pipeline, obsess over win rates, and know how to build urgency without manufactured pressure.
  • The ability to command a room of senior stakeholders — CRO, CTO, VP of Sales — and run a business review without an AE as a safety net.
  • Enough technical curiosity to figure it out — you don't need to write the API call today, but you need the logical instinct to understand how systems connect and the drive to fill gaps independently.
  • Strong discovery orientation: you ask "why is that a requirement?" before you answer it, and you build a POV before you prescribe a solution.
  • A bias toward action — you iterate toward great rather than waiting for perfect, and you're comfortable owning ambiguous, undocumented, broken work.
  • Familiarity with enterprise sales methodology (MEDDIC/MEDDPICC or equivalent) is a strong plus.
Skills
MEDDICMEDDPICCEnterprise SalesTechnical DiscoveryTrial ManagementDeal StrategyStakeholder ManagementBusiness ReviewsAPI Integration UnderstandingSales Pipeline Management