Software Engineer, Logistics Platform

Responsibilities

• Build and improve source-of-truth systems, APIs, and internal platform interfaces that other teams depend on for logistics workflows and decisions.
• Own backend and platform work across logistics data quality, shipment state normalization, observability, and operational debugging surfaces.
• Partner closely with Product, Data Science, CX, Ops, Trust, and Finance to turn messy real-world logistics problems into durable systems and better user outcomes.
• Improve the correctness, timeliness, and usability of the logistics data that powers support, trust, product, and operational workflows.
• Build tooling, monitoring, and debugging primitives that help teams detect problems earlier and get to truth faster.
• Use AI thoughtfully in day-to-day engineering work to improve quality, learning speed, debugging, and execution — while keeping a strong independent bar for correctness and risk judgment.

Requirements

• Experience building and owning meaningful backend or platform systems in production at the senior scope — i.e. developing and owning moderate-to-complex software, disambiguating meaningful problems, and collaborating effectively with stakeholders and cross-functional partners.
• Strong product judgment and the ability to connect technical work to user impact, business outcomes, and explicit trade-offs.
• Experience in complex marketplace, coordination, delivery, fulfillment, trust, or post-purchase systems where software decisions interact with messy real-world state.
• Strong instincts around data quality, source-of-truth systems, observability, and operational debugging.
• A thoughtful approach to AI: not just using AI for more output, but using it to improve the quality of engineering work while knowing where verification and independent judgment still matter.
• Comfort operating in fast-moving, high-ownership environments with ambiguity and shifting priorities.

Nice to Haves

• Experience in adjacent domains like rideshare coordination, food delivery, marketplace fulfillment, trust/risk operations, or order tracking and exception-handling systems.
• Experience working on a marketplace or other two-sided platform.
• Direct experience in logistics, shipping, or fulfillment systems.