Responsibilities

Lead a high-performing team to new heights by setting an ambitious pace with rigorous quality expectations.
Manage daily engineering workflows, monitoring timelines and resources to ensure projects are executed efficiently and to a high standard.
Align engineering deliverables with customer needs, partnering closely with Product and Customer Operations to quickly resolve high-priority issues and ensure timely feature delivery.
Increase accountability across the team by setting clear performance expectations and regularly reviewing progress to ensure high standards are consistently met.
Identify and implement process enhancements to increase operational efficiency, organizing design reviews, post-mortems, and fostering a culture of continuous improvement.
Coordinate operational readiness for incidents and compliance requirements. Oversee run-books, game-day simulations, and ensure security practices are maintained.
Mentor engineers, provide guidance, and collaborate with cross-functional teams to promote a culture of technical excellence.

Requirements

5+ years of engineering experience, with at least 3+ years in a management role.
2+ years working with AWS services.
Exceptional written communication skills, with the ability to synthesize and clearly convey complex ideas and technical information.
Proven experience managing and fostering collaboration in a remote-first environment, ensuring team alignment and cohesion.
A commitment to cultivating a high-performing team.
High bandwidth with the ability to pay thoughtful attention to many areas simultaneously.
Ability to context switch throughout the course of the day or week as priorities shift.
Philosophical alignment with the Stedi Standards.