What you get to do

Make high-quality, data-driven and experience-driven decisions on how we build this and the next generation of our production platform, then deliver the results.
Own and build how we test, build and deploy code in a high-scale PaaS environment.
Collaborate across the whole company on how we design production systems, set standards and make technology choices for new and existing products, and how these fit together.
Deliver results - we routinely “change the wheels on the bus while it’s moving”, in a predictable, safe and reliable way.
Be at the forefront of how we work together as a Platform Engineering team.
Blaze a Trail: Work on a small but growing team on building out the Platform/Reliability practice for the company – this role reports directly to the VP of Reliability.
Be an Owner: Be directly involved in decision-making on what we work on, as well as how we work on it. Make promises, and keep them.
Do Sensible Things: Be directly involved in determining how our platform works. Participate in incident management and determine sensible practices as the platform evolves.
Garage Door Open: Create and maintain comprehensive internal documentation for systems and processes, ensuring clarity and accessibility.

What you bring to the role

Strong experience in Non-Abstract Systems design and implementation.
Strong proficiency in Python, Golang and in-depth experience with Kubernetes (CKA or equivalent or greater).
Experience with observability principles and technologies, including SLI/SLO definition and tracking.
Strong communication skills, both written and verbal, with experience in working with a globally distributed team in delivery.
A passion for reliability and operational excellence. A low tolerance for toil and other nonsense.
Ability to estimate the scope of work accurately and coordinate with stakeholders to address risks and ensure successful project delivery.
Experience with (and ideally strong opinions on) software development best practices, such as code review, testing, CI/CD, version control, automation and debugging.
Proactive approach to identifying and addressing issues, with a focus on ownership and accountability.

Experience working on a SaaS/PaaS product across multiple cloud providers.
Experience with our particular tech stack components and technologies: CircleCI, Chronosphere (Prometheus), Splunk, Bazel, Istio, Playwright, Karpenter, Github Actions.
Experience of the innards and quirks of AWS, GCP and (particularly) Azure.
Participated in an on-call rotation - this role involves periodic on-call for the services we own.
Experience with Apache Airflow.