Responsibilities

Lead product initiatives across Hiya Spam Blocker and Hiya WorkPhone from discovery through launch and iteration
Build deep understanding of customer problems, behaviors, and unmet needs through research, testing, support signals, usage patterns, and direct observation
Identify promising opportunities and translate them into concepts, prototypes, experiments, and product improvements
Explore multiple possible solutions before converging, using fast learning cycles
Use AI to accelerate discovery, synthesis, prototyping, product development, and decision-making
Work hands-on to move ideas forward, including creating prototypes or driving solutions end-to-end
Partner with engineering, design, marketing, support, and product teams to build and launch high-impact experiences
Establish feedback loops by measuring product usage and translating insights into improvements
Shape product positioning, launch readiness, and go-to-market planning
Generate learnings from mobile apps to inform broader product strategy

Requirements

Required:

Experience in product management or similar role, ideally in mobile, consumer, SaaS, or fast-learning environments
Consumer mobile app experience, especially in growth
Strong instincts for identifying customer problems and evaluating opportunities
Experience using research, testing, observation, or behavioral data to shape product direction
Track record of taking products/features/experiments from idea to launch and iteration
Data literacy for metrics and storytelling
Comfort in ambiguous spaces with inquiry, experimentation, and judgment
Hands-on, high-agency approach
Ability to define success, measure outcomes, and create feedback loops
Cross-functional collaboration and influence
Strong communication skills
Comfort using AI tools
Collaborative mindset, intellectual humility

Preferred:

Experience in product research, concept testing, A/B testing, or customer-centered discovery
Zero-to-one product/feature experience
Rapid prototyping, experimentation, or concept validation
Mobile apps or subscription products
AI-powered products, voice technology, fraud prevention, or trust & safety
Turning usage data/feedback into improvements
Go-to-market strategy, positioning, or launch planning
Startup/entrepreneurial background