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Senior Product Manager

San Francisco, CAProduct ManagementOnsite
Summary

Shapes product roadmap for AI operating system serving home service businesses, prioritizing features by P&L impact, writing specs/mockups, owning launches, and driving metrics. Requires high-agency, AI-first mindset, and strong business judgment; startup experience preferred.

About the role

What you'll own

  • AI PM agent: build and leverage an agent that ingests tickets, call transcripts, Linear, and product metrics and surfaces what matters most, so your time goes to synthesis and judgment, not information gathering
  • Prioritization: manage tradeoffs across new products, feature requests, enterprise vs. SMB needs, and expanding verticals; give the team a clear, defensible view of what's most important and why
  • Founder leverage: bring enough structure and insight to strategic conversations that the founders can make faster, better decisions on the hard calls
  • Specs and mockups: write specs built around the "why" and produce basic mockups that give engineering enough to move fast
  • Launch and go-to-market: coordinate with customer success, sales, and marketing when features ship; ensuring the right enablement, release notes, and customer comms are in place
  • Metrics: define what success looks like for every feature, ensure the right things get tracked, and review outcomes after every launch

Who we're looking for

Must-haves

  • High-agency: you bring structure to ambiguity, move without being told, and own outcomes end to end
  • Strong business judgment: you get to the real need underneath a customer request and prioritize based on P&L impact, not loudest voice
  • AI-first: you default to asking what's now possible, not what's been done before, and you've built agents or AI-powered workflows yourself

Strong plus

  • Former founder, or a PM who has operated like one: you've made calls with incomplete information, owned outcomes, and stayed close to customers throughout
  • Experience at a high-growth B2B startup (Series A to C)
  • Home services or field service management experience
Skills
AI agentsProduct metricsLinearPrioritization frameworksMockupsGo-to-market strategyCustomer success enablementMetrics definitionB2B SaaSField service management