Senior Partnerships Manager, Health Plans
Own and grow a portfolio of health plan partnerships, driving renewals, expansions, and customer success outcomes through cross-functional collaboration. Requires 3-5 years in healthcare payer partnerships or consulting.
What You'll Do
- Process improvement / streamlining systems (ideally with AI)
- Lead external meetings and build credibility with health plan stakeholders as a trusted business partner
- Collaborate cross-functionally to lead customers through the Sprinter Health customer journey to achieve strong customer satisfaction, adoption, and partnership success
- Partner with each customer to define and track measurable success plans with clear outcomes; ensure cohesive communication across internal and customer audiences at all levels
- Use customer data and patient feedback to articulate the Sprinter Health value and make recommendations for partnership optimization
- Drive annual revenue targets and coordinate renewals of designated customer contracts
- Proactively identify customer risks and partner cross-functionally to recommend solutions and action plans to improve customer health
- Analyze partnership performance data, surface trends, and translate findings into actionable recommendations for your accounts
- Proactively identify expansion opportunities across your portfolio and partner with senior leaders to pursue them
What You'll Bring
- 3-5 years of experience in management consulting, enterprise partnerships, business operations, or investment banking with a focus on the healthcare vertical (Payors, Health Systems, Etc.)
- Self-starter with a strong orientation toward problem-solving with a systematic and managed approach; experience building 0-to-1 systems
- Experience working cross-functionally with partnerships, operations, product, and other cross-functional teams
- Urgency in execution and tendency toward speed with the ability to adapt and change
- Strong empathy for customers
- Comfortable with ambiguity and working autonomously, managing multiple deadlines effectively
- Excellent communicator, both verbally and in writing
- Strong executive presence and business acumen including experience working in a B2B environment
- Proven ability to influence through persuasion, negotiation, and consensus building
- Track record of identifying and closing expansion opportunities within a portfolio of accounts
What We Offer
- Meaningful pre-IPO equity
- Medical, dental, and vision plans 100% paid for you and your dependents
- Flexible PTO + 10 paid holidays per year
- 401(k) with match
- 16-week parental leave policy for birthing parent, 8 weeks for all other parents
- HSA + FSA contributions
- Life insurance, plus short and long-term disability coverage
- Free daily lunch in-office
- Annual learning stipend
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