Sales Operations Manager
San Francisco, CABoston, MARevenue OperationsOnsite5+ YOE
Summary
The Manager of Sales Operations will drive sales forecasting, pipeline management, and CRM operations. This role focuses on building data-driven processes and scalable operational frameworks to improve field productivity and fuel revenue growth.
About the role
What You’ll Do
- Own the weekly forecast call rhythm and QBR process; partner with Sales leadership to track pipeline health, surface risks, and drive business predictability.
- Own GTM reporting and analytics — build, maintain, and continuously improve dashboards and reports in Salesforce and a BI tool of record; translate pipeline health, rep performance, and revenue trends into concise, executive-ready insights.
- Manage Salesforce data integrity, opportunity hygiene, and territory and account assignments in alignment with the company’s segmentation strategy and rules of engagement.
- Continuous optimization of the GTM tech stack — including Salesforce, Gong, Nooks, Amplemarket, and LinkedIn Sales Navigator — driving adoption, identifying gaps, and eliminating inefficiencies.
- Leverage AI tools — including Claude — to accelerate analysis, automate routine workflows, and surface insights faster; bring an AI-native mindset to every aspect of the role.
- Design, document, and roll out scalable sales processes and policies, ensuring consistent execution across the sales organization.
- Serve as the Sales Ops point of contact for cross-functional GTM partners in Marketing, Finance, and Product aligning on initiatives that improve field productivity and revenue performance.
What You’ll Bring
- 5+ years in sales or revenue operations at high-growth B2B SaaS companies, with hands-on ownership of core Sales Ops functions.
- Salesforce power user with deep experience managing CRM data, territory assignments, and opportunity hygiene; proficiency with BI reporting tools and GTM platforms (Gong, Nooks, or equivalent) strongly preferred.
- Strong analytical skills — comfortable building reports, working with large datasets, and translating complex data into concise executive-level narratives.
- Exceptional communicator who can influence Sales leadership, navigate ambiguity, and drive cross-functional alignment with minimal oversight.
- Proven ability to manage competing priorities in a fast-moving, high-growth environment; a self-starter who takes initiative and executes with precision and follow-through.
Nice to Have
- Experience at a high-growth, venture-backed company (Series B through growth stage) where you helped build foundational Sales Ops processes during a period of rapid scaling
- Experience working alongside or within a Revenue Operations function that was actively building its GTM systems and data infrastructure
- Exposure to developer-tools or AI-native companies where the product, buyer persona, and sales motion differ from traditional enterprise software
What We Offer
- Work on cutting-edge technology with real-world impact
- Collaborative and innovative environment
- Competitive salary, equity, and benefits
- Professional development opportunities
Skills
SalesforceGongNooksAmplemarketLinkedIn Sales NavigatorClaudeBI ToolsCRMData AnalysisGTM Strategy