Sales Excellence Manager, Global Sales Vendors
United StatesSales EnablementRemote10+ YOE
Summary
Lead transformation of third-party vendor sales teams by redesigning motions with agentic AI and automation. Own performance frameworks, coach leaders, and drive adoption of scalable processes.
About the role
Responsibilities
- Lead the transformation of vendor sales motions to incorporate agentic AI, leveraging automation and LLM agents to enhance seller productivity and customer engagement
- Design, document, and optimize scalable sales motions for third-party vendor teams, ensuring alignment with company go-to-market strategy, standards, and customer experience principles
- Own program- and regional-level performance management, establishing a consistent rhythm of business, including pipeline reviews, forecast cadence, and executive reporting frameworks
- Partner with Vendor Operations Managers and senior sales leadership to surface cross-site trends, coach vendor leaders, and translate performance data into clear, executive-ready narratives and recommendations
- Serve as the bridge between internal sales leaders and vendor operations, delivering regular readouts, escalating regional and program risks early, and aligning goals and priorities across the organization
- Drive adoption and change management for new sales motions and performance processes, piloting new approaches and scaling proven solutions across programs and regions
- Partner with Sales Enablement to define future vendor team requirements, share systemic best practices, and sustain high-performance behaviors across all vendor sites
Requirements
- Experience in sales motion design and scalable process development for large or distributed sales teams
- Background in sales management or a sales excellence lead role, with a track record of coaching teams and driving consistent performance
- 10+ years of experience in sales strategy, sales operations, or vendor management, with demonstrated success in a third-party or outsourced sales environment
- Demonstrated ability to translate complex performance data into clear narratives and actionable recommendations for senior stakeholders
Preferred Qualifications
- Experience designing or implementing agentic AI-powered sales motions, including the use of LLM agents or automation to transform sales workflows
- Background in a high-growth technology or fintech environment
- Familiarity with customer experience metrics such as CSAT and quality assurance scoring
Skills
Sales motion designSales strategySales operationsVendor managementPerformance managementPipeline reviewsChange managementAgentic AILLM agentsSales enablement