Sales Engineer III
Austin, TXHybrid3+ YOE
Summary
Sales Engineer owning demos, proofs of concept, and technical support for prospects, partnering with Account Executives to showcase Dialpad's AI-powered communications solutions. Requires 3-5 years customer-facing experience in sales engineering or similar roles with UCaaS/CCaaS knowledge.
About the role
What You’ll Do
- Own product demonstrations and deliver high-touch proofs of concept.
- Learn the many technical tools the Sales Engineering team uses to test network environments.
- Complete a Sales Engineering Demo Certification.
- Partner with the Sales team throughout the entire sales process.
Skills You’ll Bring
- Minimum 3 to 5 years of customer-facing experience working as either a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or in similar roles.
- Experience in Cloud-VOIP Systems (UCaaS & CCaaS).
- A technical curiosity and excitement about delivering a technology solution that makes work better.
- Understanding of how systems integrate through APIs.
- Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Skills
UCaaSCCaaSCloud VoIPAPIsSalesforceZoomproduct demonstrationsproof of conceptnetwork testingsystem integration