Your Role

As a Sales Engineer I at Dialpad, you’ll be the technical heartbeat of our Sales team. Your job is to take our cutting-edge AI-powered communication platform and make it "click" for our customers. You don’t need to be a career network engineer to start. We are looking for someone who is tech-curious, people-oriented, and ready to learn the "Brawn and Brains" of our global architecture.

What You’ll Do

The Master Storyteller: Lead 2-3 product demonstrations a day, showing small business owners how Dialpad solves their specific communication headaches.
The Pilot: Own the "Proof of Concept" phase, helping customers set up their first office phone systems and test out our industry-leading AI features.
The Trusted Advisor: Partner with Account Executives to answer technical questions and act as a bridge between the customer’s needs and our technology.
The Student: Dive into our training program to become an expert in Dialpad's cutting-edge AI technology and cloud telephony, including learning how our unique infrastructure ensures high-quality calls globally.
The Problem Solver: Use specialized tools to help customers optimize their office Wi-Fi and network settings to ensure their "HD Voice" experience is flawless.

Skills You’ll Bring

1-2 Years of People Experience: You’ve worked in a customer-facing role (Sales, Account Management, or Support) and you genuinely enjoy working with and helping people.
Technical Curiosity: You’re the person your friends and family call when they can’t get their Wi-Fi to work or want to know which phone to buy. You have a "tinkerer" mindset.
Communication Clarity: You can explain a complex idea (like why a phone call needs a "split-tunnel" VPN) in a way that your less-technical friends can easily understand.
Cloud Comfort: You are proficient with modern tools like Google Workspace or Microsoft 365 and understand why the world is moving to the cloud.
Adaptability: You’re comfortable in a fast-paced environment and can jump from a demo to a troubleshooting session without breaking a sweat.

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.