Sales Enablement
San Francisco, CASales EnablementOnsite8+ YOE
Summary
Owns full lifecycle of product enablement for presales and post-sales GTM teams, designing scalable training, documentation, and metrics to drive sales confidence, adoption, and revenue impact. Requires 8-10 years experience, AI/ML acumen, and cross-functional collaboration in high-growth environment.
About the role
Responsibilities
- Define and execute Reducto's product enablement and training strategy across presales and post-sales GTM, aligned with product launches, business goals, and customer needs
- Create engaging and scalable training content
- Partner with product to ensure help center, knowledge base, and customer-facing documentation are accurate, easy to understand, and up to date
- Serve as internal subject matter expert for customer-facing teams (sales, support, customer success) and deliver training sessions
- Work closely with engineering and marketing to translate roadmap and positioning into coordinated GTM execution
- Define and track success metrics (time-to-proficiency, adoption rates, feature utilization, expansion, NPS) and present data-driven insights to leadership
- Stay ahead of product changes, competitive landscape, and industry trends, proactively improving enablement quality
- Experiment with AI-driven approaches to product knowledge testing and learner experience
Requirements
- 8-10 years in product enablement, GTM enablement, or similar role with proven track record delivering programs that move revenue and adoption metrics
- Highly motivated self-starter thriving at product-GTM intersection
- Expert in designing engaging, results-oriented training grounded in adult learning principles (video tutorials, e-learning modules, certifications, webinars, live sessions)
- Ability to grasp complex technical products and translate into field-ready training and documentation
- Understand AI/ML landscape
- Data-driven: define KPIs, track enablement ROI (time-to-proficiency, adoption rates, feature utilization, expansion impact, NPS)
- Strong cross-functional collaboration with product, sales, marketing, customer success
- Excellent communication and presentation skills
Nice-to-Haves
- Experience enabling teams selling AI/ML, infrastructure, or document processing products
- Fluent with enablement tooling: LMS platforms (e.g., Sana), content management (e.g., Seismic, Highspot), knowledge bases (e.g., Guru), conversation intelligence (e.g., Gong)
- Built enablement function from scratch at early-stage startup
- Use AI in workflows
Skills
Adult Learning PrinciplesCurriculum DesignEnablement ToolingLMS PlatformsSeismicHighspotGuruGongAI/ML KnowledgeTraining DeliveryKPIsROI TrackingVideo TutorialsE-learning ModulesWebinars