Key Responsibilities

Own timely responses across inbound channels including website forms, email, live chat, and LinkedIn
Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments
Schedule discovery and demo calls for account executives
Maintain clean, accurate CRM hygiene across all prospect interactions and stages
Develop strong product knowledge and confidently communicate Retell’s value proposition
Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows
Track performance against qualified meetings, opportunities created, and pipeline contribution

Requirements

Naturally high-energy with strong interpersonal skills
Prior customer-facing experience in hospitality, retail, service, support, or sales environments
Clear communication, thoughtful questioning, and active listening
Strong organizational skills under volume and consistent follow-through
Comfortable in fast-paced environments with evolving processes
Quick learner, excited to understand technical products deeply
Desire to grow rapidly in a high-performance startup environment with meaningful ownership