Responsibilities

Partner with GTM leadership to elevate reporting, systems and process to drive revenue growth and decision making
Manage, and enhance our quote-to-cash processes to ensure accuracy and compliance
Collaborate cross-functionally to enable the Revenue team to be able to see a 360 degree view of the customer in the CRM, including product usage, customer engagement (support tickets, sales emails, marketing campaigns, attribution) and contract data to drive revenue growth and improve sales productivity
Drive initiative to improve data hygiene, reporting accuracy and CRM governance
Manage urgent ad hoc operational requests

Requirements

3+ years of experience in sales operations or a related role
Salesforce experience; CPQ Experience and Admin certification plus
Familiarity with GTM tech stacks and how they support revenue workflows (CRM, enrichment, engagement, automation, analytics)
3+ years of big data experience: using BI tools such as Looker or Tableau and/or writing complex yet efficient SQL is a daily habit for you
Experience getting your hands dirty with ETL and familiar with popular data warehouses (BigQuery, Snowflake, etc)
Excellent communicator with senior management audiences - explaining “what it is”, “why it matters” and “what should we do” in terms of your data and analysis; delivering customer-oriented KPIs and dashboards that drive alignment

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)