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Research Engineer, RL Infrastructure and Reliability (Knowledge Work)

350k – 850kSan Francisco, CAHybrid
Summary

Owns reliability, observability, and infrastructure for Knowledge Work team's RL training environments and evaluations. Ensures stability at scale through proactive hardening, SLOs, load testing, and incident response for ML systems.

About the role

Key Responsibilities

  • Serve as the dedicated reliability owner for the Knowledge Work training environments, providing continuity of context and reducing the operational overhead of rotating ownership
  • Own a clean, canonical set of evaluation tools and processes for Knowledge Work capabilities, including the process used for model releases
  • Build and automate observability, dashboards, and operational tooling for our training environments and evaluation systems, with an emphasis on high signal-to-noise: a small set of trusted metrics and alerts rather than sprawling instrumentation
  • Proactively harden environments and evaluation systems through load testing, fault injection, and stress testing at realistic scale, so failures surface early rather than during critical training work
  • Act as the primary point of contact for partner training and infrastructure teams when issues in our environments arise, and drive incidents to resolution
  • Reduce the operational burden on researchers so they can stay focused on research

Minimum Qualifications

  • Highly experienced Python engineer who ships reliable, well-instrumented code that teammates trust in production
  • Demonstrated experience operating ML or distributed systems at scale, including significant on-call and incident-response experience
  • Strong SRE or production-engineering mindset — reaching for SLOs, load tests, and failure injection before reaching for more dashboards
  • Foundational ML knowledge sufficient to understand what a training environment or evaluation is actually measuring, and recognize when an evaluation has become stale or gameable
  • Able to read research code and reason evaluation integrity

Preferred Qualifications

  • 5+ years of experience operating ML or distributed systems at scale
  • Experience building or operating RL environments, agent harnesses, or LLM evaluation frameworks
  • Familiarity with reward modeling, evaluation design, or detecting and mitigating reward hacking
  • Experience with observability stacks (metrics, tracing, structured logging) and operational dashboard tooling
  • Background in chaos engineering, fault injection, or large-scale load testing
  • Experience with data quality pipelines, drift detection, or evaluation-set curation and versioning
  • Familiarity with large-scale training or inference infrastructure (schedulers, multi-agent orchestration, sandboxed execution)
  • Prior experience as a dedicated reliability or operations owner embedded within a research team
Skills
PythonMachine LearningDistributed SystemsSREObservabilityLoad TestingFault InjectionChaos EngineeringRL EnvironmentsLLM EvaluationReward ModelingData PipelinesKubernetesTracingMetrics
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