Responsibilities

Own the operating cadence of the Agentic Commerce GTM function, including driving weekly cross-functional GTM meetings like GTM SteerCo and pipeline
Serve as connective tissue across all GTM workstreams, maintaining a unified view of progress, blockers, and dependencies
Identify process gaps or inefficiencies across GTM workstreams and drive improvements
Stay updated on product developments to ensure GTM roadmap is aligned with product strategy
Sharpen multi-party execution across agents and sellers to ensure Stripe delivers a first class experience and enables pilots and betas to graduate to scaled onboarding and eventual self-serve
Drive merchants towards integration readiness by coordinating across product, engineering, professional services, legal, sales, and more; proactively identify risks and help unblock
Manage launch readiness for key agent partner launches ensuring our field, our partners, and our users are prepared for go-live
Work with Product S&O to define and track the right GTM KPIs
Build and maintain program tracking systems, dashboards, and reporting to give pipeline and progress visibility to senior stakeholders (e.g., RTBR)
Partner with SSO and F&S to develop forecasts and drive planning

Requirements

7+ years of experience in program management, sales operations, business operations, or a related GTM operations role — ideally at a high-growth technology or payments company
Demonstrated ability to manage complex, multi-work stream programs involving 5+ cross-functional stakeholders simultaneously, without direct authority
Strong written and verbal communication skills — synthesize ambiguous situations into crisp updates, and write clearly for both executive and working-level audiences
Proven track record of building and running operational systems from scratch: project trackers, meeting cadences, reporting frameworks, and decision-making infrastructure
High ownership and accountability — proactively identify what needs to be done and do it without waiting to be asked

Experience working on GTM programs for emerging product categories — ideally AI, developer platforms, fintech, or payments infrastructure
Familiarity with enterprise go-to-market motions, including partner/alliance programs, professional services, and solutions architecture teams
Experience building or scaling self-serve and scaled onboarding programs alongside a product team
Strong analytical instincts — pull data, build dashboards, and frame problems quantitatively