Responsibilities

Set a motivating multi-year vision for device software in partnership with the Hardware team, break it down into measurable milestones, create buy-in, craft roadmaps and OKRs, and navigate trade-offs.
Partner with software and hardware engineers to understand device technology and build capabilities for growth and user experience, including device boot up, software updates (AOSP, firmware, applications), security, performance, connectivity, and accessories.
Partner with cross-functional teams to research and document Terminal customer needs for excellent in-person payments experiences.
Build empathy with end users and understand their differentiation goals for merchants.
Research competitive landscape and translate into differentiating features.
Collaborate with Partnerships team to develop roadmap for third-party hardware partnerships and communicate business value to leadership.
Use metrics and analytics to inform decisions and measure success.
Define product requirements, provide prioritization guidance, support development sequencing, and participate in sprint planning.
Leverage technical knowledge to help team make technical trade-off decisions.

Requirements

8+ years of product management experience or equivalent.
Demonstrated success building and sustaining scalable technology products.
Great interpersonal skills, strong verbal and written communication, ability to collaborate and debate respectfully.
Proven stakeholder management, including executive communications, escalations, and advocating for investment.
Experience with products having developer interfaces (app deployment, APIs, SDKs); hardware or hardware-related experience a plus.
Technically adept systems thinker, ideally with Computer Science degree or software engineering experience.
Open to travel to Asia (Hong Kong, Taiwan).