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People Ops Manager

United StatesPeople OpsRemote5+ YOE
Summary

Manages core people operations including performance reviews, employee lifecycle processes, compliance, and manager support in a high-growth startup. Requires 5-8+ years in people ops or HR with strong process-building skills.

About the role

What You’ll Do

  • Own and improve core people operations processes across the employee lifecycle, from onboarding through offboarding
  • Track and report on key people metrics, including review completion, headcount movements, onboarding progress, and other operational indicators
  • Design, launch, and refine performance review cycles, calibration processes, and supporting documentation
  • Administer and improve people systems, documentation, and workflows across HRIS, payroll, benefits, and employee records
  • Help ensure people processes are compliant, well-documented, and scalable across states, teams, and growth stages
  • Own employment documentation, policy administration, and coordination with legal or external partners as needed
  • Support compensation and promotion cycle logistics, including tracking, documentation, and process coordination
  • Partner with managers on employee relations issues, performance follow-up, and organizational changes
  • Identify gaps in current people operations workflows and implement simple systems that improve consistency and execution

What We’re Looking For

  • 5–8+ years of experience in people operations, HR operations, or a people generalist role in a high-growth startup or scale-up
  • Strong experience building and running performance review processes and manager-facing people workflows
  • Hands-on systems thinker who enjoys building from scratch and improving workflows
  • Proven ability to introduce structure in fast-moving environments without overcomplicating processes
  • Solid understanding of employee lifecycle operations, compliance fundamentals, and people documentation best practices
  • Highly organized and detail-oriented, with strong operational judgment and follow-through
  • Comfortable handling sensitive employee situations with discretion, sound judgment, and professionalism
Skills
HRISPayrollPerformance ManagementEmployee LifecycleComplianceOnboardingOffboardingPeople MetricsCompensation CyclesEmployee Relations