Skip to content

Marketing AI Operations Manager

United StatesRevenue OperationsRemote
Summary

Lead AI-driven workflow automation and enablement for a B2B marketing organization, building agentic workflows with Claude, managing data strategy, and creating reusable AI capabilities to drive marketing efficiency.

About the role

What you'll do

Use Case Identification & Prioritization

  • Work closely with team members across marketing to identify the highest-value opportunities to improve efficacy and efficiency through AI, data, and automation
  • Evaluate and prioritize use cases based on potential impact, feasibility, and data readiness; maintain a clear roadmap of initiatives communicated to stakeholders
  • Stay current on the evolving AI tool landscape and bring forward-looking recommendations on where to invest next

Data Strategy & Sourcing

  • For each priority use case, determine what data is needed to drive the best outcome, whether from the CRM, intent platforms, engagement tools, third-party sources, internal assets, etc.
  • Work cross-functionally with RevOps, Sales, and IT to pull relevant data together in a structured and accessible way

Automation & Agentic Workflow Building

  • Partner with marketing stakeholders to design and build automation and agentic workflows that improve the quality and speed of their work
  • Use Claude, Claude Code, Claude Workspace, and related tools to create working solutions — from prompt-driven workflows to multi-step agentic processes that run with minimal manual intervention
  • Iterate on deployed workflows based on real usage and outcomes, continuously improving impact
  • Act as a thought partner and co-builder for team members who want to apply AI to their specific function, making complex capabilities accessible and practical

AI Capability Repository & Enablement

  • Architect and maintain a central repository of AI capabilities, skills, prompts, and reference assets that the marketing team can access, reuse, and build on
  • Establish standards and lightweight governance for how the marketing org uses AI tools — ensuring alignment, consistency, and scalability as usage grows
  • Enable team members to adopt new workflows and build their own AI fluency through documentation, training, and hands-on support
  • Ensure that knowledge and solutions developed for one function are systematically available to the rest of the team, preventing duplicate effort and compounding gains over time

Qualifications

  • Fluency with Claude, Claude Code, Claude Workspace, and related AI tools — able to build working agentic workflows, design multi-step automation, and get practical results
  • Strong working knowledge of AI-powered workflow tools and how to connect them to real marketing use cases (content production, campaign ops, lead management, reporting)
  • Experience working in or alongside a B2B marketing team, with genuine understanding of how demand generation, content, field, and campaign functions operate
  • Ability to identify, frame, and prioritize problems clearly — moving from a fuzzy workflow complaint to a structured solution without needing heavy oversight
  • Strong communicator who can explain AI capabilities and workflow designs to non-technical stakeholders and get buy-in for new ways of working
  • Comfortable operating in a fast-moving environment where the tools, best practices, and organizational needs are all evolving simultaneously

Preferred Qualifications

  • Experience building with automation platforms such as n8n, Zapier, Make, or similar tools
  • Familiarity with CRM and marketing automation platforms — HubSpot, Salesforce, or similar — and how data flows between them
  • Working knowledge of intent and enrichment platforms such as ZoomInfo, 6sense, or Bombora
  • Experience creating internal enablement resources: prompt libraries, workflow documentation, training guides, or AI playbooks
  • Background in a high-growth B2B SaaS or technology company

Tools & Technology Landscape

  • AI & Automation: Claude, Claude Code, Claude Workspace
  • CRM & Marketing Automation: HubSpot, Salesforce
  • Intent & Enrichment: ZoomInfo, 6sense, HGInsights, Cognism, Gong
  • Analytics & Reporting: Google Analytics, Power BI / Tableau
Skills
ClaudeClaude CodeClaude Workspacen8nZapierMakeHubSpotSalesforceZoomInfo6senseBomboraGoogle AnalyticsPower BITableauGong