What You'll Do

Design and own end-to-end onboarding programs for AE, BDR, and partnerships roles — covering product knowledge, sales process, tool proficiency, and Flex's ICP
Build role-specific certification paths and 30/60/90-day ramp benchmarks; track and report on time-to-productivity for every new hire
Partner with sales managers to identify where new reps are breaking down and close those gaps fast

Develop and maintain a living sales playbook by segment — covering AE, BDR, and partner motions — updated quarterly or as the product and market evolve
Build and manage a content library: battle cards, objection-handling guides, competitive positioning, case studies, and discovery frameworks
Own call coaching infrastructure via Apollo — build review cadences, scorecards, and feedback loops that make managers more effective coaches
Facilitate enablement sessions (live, async, and AI-assisted) that are role-specific and tied to real deal scenarios, not generic training content

Champion and reinforce a consistent sales methodology across AE and BDR teams — including discovery, qualification, and multi-stakeholder navigation
Partner with RevOps to ensure Salesforce stages, fields, and dashboards reflect how the team actually sells
Identify execution gaps in the funnel (conversion rate drops, stage stall, ACV variance) and build targeted programs to address them

Own the sales enablement workstream for every new product launch — from pre-launch rep readiness and certification to post-launch reinforcement and feedback loops back to product; at Flex's current pace of product development this is a core, recurring responsibility not a one-off project
Partner with the RevOps Director on sequence strategy and outbound tooling (Clay, Apollo, Orum) to ensure BDR enablement keeps pace with GTM experiments

Define and own a core set of enablement KPIs: ramp time, content adoption, methodology adherence, win rate by segment, and pipeline conversion by rep cohort
Report on program effectiveness to sales leadership on a regular cadence and use that data to continuously improve

What You'll Bring

4–6 years in sales enablement, revenue enablement, or a closely related role at a B2B company — ideally with some fintech or financial services experience
Proven track record of building enablement programs from scratch in a high-growth, resource-constrained environment
Salesforce proficiency — comfortable building reports, understanding stage hygiene, and partnering with admins on configuration needs; familiarity with Apollo and ZoomInfo as part of the GTM stack is a plus
Hands-on experience with an LMS or knowledge management platform; able to design and deliver multi-modal learning (async, live, self-paced)
Fluency with AI tools (Claude, ChatGPT, or equivalent) as a real part of your workflow — content creation, program design, and output acceleration
Experience building structured qualification and discovery frameworks into a sales process — whether homegrown or methodology-based — and the ability to get a team to actually use them
Strong written and verbal communication skills; able to produce crisp executive-facing materials and also sit in a deal debrief and translate what you heard into program improvements
High ownership instinct — you identify gaps without being asked and move on them without waiting for consensus

Experience supporting both an outbound BDR motion and a consultative AE motion simultaneously
Familiarity with Clay, Apollo, or Orum in the context of BDR enablement
Experience with a partner or channel enablement motion
Prior experience at a company that went through rapid AE headcount scaling (2x–4x in a 12–18 month window)
SQL or BI tool comfort (Hex, Looker, or similar) — ability to pull your own data rather than depend on analysts