Responsibilities

Lead, mentor, and grow a team of Field Engineers supporting enterprise and commercial sales opportunities
Partner closely with Account Executives to drive technical discovery, solution design, demos, evaluations, and Proof of Values (PoVs)
Coach Field Engineers in real time through strategic customer engagements and complex technical evaluations
Establish and maintain high standards for technical excellence, customer engagement, and execution quality across the team
Help define and scale repeatable pre-sales methodologies, playbooks, demo environments, and evaluation frameworks
Stay engaged with key strategic opportunities and act as an escalation point for complex technical and customer challenges
Collaborate cross-functionally with Product and Engineering teams to communicate customer feedback and influence product direction
Drive operational rigor across the team, including resource planning, pipeline alignment, forecasting support, and technical account prioritization
Recruit, onboard, and develop top-tier Field Engineering talent
Partner with Enablement and leadership teams to improve onboarding, training, and career development programs
Stay current on emerging trends in AI-powered development tools, cloud platforms, CI/CD systems, and developer workflows
Contribute to the evolution of CodeRabbit’s overall go-to-market and customer experience strategy

Requirements

6+ years of experience in customer-facing technical roles, including 2+ years leading Solutions Engineering, Sales Engineering, or Field Engineering teams
Experience supporting enterprise SaaS or developer-focused products in fast-paced, high-growth environments
Strong technical background with modern software development tools, cloud platforms, and developer infrastructure
Demonstrated ability to coach teams through complex enterprise sales cycles and technical evaluations
Experience partnering with Sales leadership on territory planning, strategic accounts, and deal execution
Strong organizational and operational skills with the ability to scale processes and teams effectively
Excellent communication, leadership, and interpersonal skills
Ability to build trust with technical practitioners, engineering leaders, and executive stakeholders
Strong sense of ownership, accountability, and bias toward execution
Passion for AI-powered developer tools and improving software engineering workflows

Experience with container orchestration platforms (Kubernetes), infrastructure as code (Terraform), and CI/CD tooling (GitHub Actions)
Experience working with AI-native developer platforms or developer productivity tooling
Familiarity with enterprise security, compliance, and developer governance requirements