Logistics Product Manager, NA
San Francisco, CAProduct ManagementRemote4+ YOE
Summary
Owns design, rollout, and optimization of delivery workflows for strategic customers, bridging product, engineering, operations, and third-party partners to scale logistics infrastructure and drive satisfaction.
About the role
What You’ll Do
- Design & Deploy Logistics Solutions: Collaborate with customers to understand their delivery needs, order flows, and operational constraints—and translate that into scalable product configurations.
- Drive Product Outcomes: Act as a voice of the customer, using feedback and insights to shape features, workflows, and internal tooling. Collaborate tightly with engineering to evolve our delivery platform.
- Own High-Impact Implementations: Manage onboarding and expansion for our most important accounts—ensuring the product is deployed smoothly and optimized for performance.
- Bridge Tech & Ops: Work with our operations team and delivery partners to troubleshoot edge cases, build workflows for complex scenarios, and ensure reliability at scale.
- Influence Roadmap: Identify and advocate for features that increase volume, improve delivery reliability, and enhance the customer experience.
- Represent Nash: Lead customer conversations, demos, and strategic planning sessions, especially when launching new delivery models or regions.
You Might Be a Fit If You:
- Have 4+ years of relevant experience (e.g., product management, operations strategy, logistics/supply chain, consulting, or startup experience).
- Understand marketplace dynamics, logistics systems, or API-driven platforms.
- Communicate clearly and work cross-functionally with technical and non-technical teams.
- Are scrappy, resourceful, and eager to build from 0 to 1—quickly.
- Enjoy solving real-world operations problems through systems and software.
Bonus: Experience with delivery tech (e.g., route optimization, dispatching, fleet management), or a background in CS/engineering.
What You’ll Love About Us
- Early-stage, well-funded startup – directly impact the company and grow your career!
- Quarterly broader team on-sites to bond with teammates
- Competitive compensation and opportunity for equity
- Flexible paid time off
- Health, dental, and vision insurance
Skills
Product ManagementLogisticsSupply ChainAPIsRoute OptimizationDispatchingFleet ManagementMarketplace DynamicsCross-functional CollaborationOperations Strategy