Lifecycle Coordinator — Acquisition
United StatesRemote1+ YOE
Summary
Coordinates operational execution of lead nurture campaigns, including building, QA, and deployment in Iterable. Requires 1-3 years in lifecycle/email marketing ops and hands-on experience with marketing automation platforms.
About the role
Key Responsibilities
- Own the operational execution of lead nurture campaigns — from brief intake through build, QA, and deployment in Iterable.
- Build and configure email journeys, triggered sends, and one-off campaigns in Iterable per approved briefs from the BYBO Pillar Lead.
- Conduct thorough QA on all outgoing campaigns — checking for rendering issues, broken links, suppression list accuracy, and segmentation logic before any send.
- Manage deployment schedules and campaign calendars — ensuring the BYBO team never misses a send date.
- Support brief creation by pulling standard performance reports (open rate, click rate, conversion by sequence) from Iterable and the BYBO dashboard.
- Flag execution blockers, copy inconsistencies, or data issues to the BYBO Pillar Lead in real time — never letting a problem ship.
- Coordinate with the shared support team (Copywriting, Design, Build) to track asset delivery and ensure campaigns are ready to deploy on schedule.
- Maintain BYBO campaign documentation — SOPs, naming conventions, suppression logic, journey maps — so the team operates consistently as it scales.
Qualifications/Skills
- 1–3 years of experience in lifecycle marketing, email marketing operations, or CRM coordination — ideally at a consumer tech or digital health company.
- Hands-on experience building and deploying emails in a marketing automation platform (Iterable, Braze, Klaviyo, or equivalent); Iterable experience is a strong plus.
- Detail-oriented and process-driven — you catch errors before they ship and you build systems so errors don’t happen twice.
- Strong communicator — you proactively update stakeholders on campaign status, flag blockers early, and document everything.
- Comfortable working at pace in a fast-moving team where priorities shift and execution speed matters.
- Eager to grow — this role is designed to support your development into a senior lifecycle marketer over time, with clear mentorship from the BYBO Pillar Lead and Head of Lifecycle CRM.
Skills
Iterableemail marketinglifecycle marketingCRMBrazeKlaviyoQA testingcampaign deploymentemail journeysperformance reporting