Responsibilities

Design and build internal tools using Retool to power IT, Security, and operational workflows across the company
Automate core business processes, including onboarding, offboarding, access reviews, procurement, and internal service workflows
Eliminate manual work and reduce operational overhead by replacing repetitive processes with scalable systems
Identify opportunities to consolidate or replace third-party SaaS tools with internal solutions, reducing cost and complexity
Own identity lifecycle systems, including provisioning, RBAC, and integrations across tools like Okta, Rippling
Improve security and compliance posture through automated access controls, auditing, and system design
Build and maintain integrations across internal and external systems using APIs and event-driven workflows
Partner with IT, Security, Infrastructure, and business teams to turn fragmented processes into scalable, well-designed systems
Act as an internal product builder and power user of Retool, helping shape how we use and improve our own platform
Define and implement scalable patterns and best practices for internal tooling across the company
Mentor junior team members and help raise the technical bar for automation and internal tooling

Requirements

5+ years of experience in IT Engineering, Systems Engineering, Internal Tools, or similar roles in a fast-growing technology company
Proven track record of building internal tools and automation systems that eliminate manual operational work and scale business processes
Strong experience designing and implementing automation using programming languages such as Python or JavaScript, including API integrations and workflow orchestration
Deep systems thinking with an automation-first mindset
Hands-on experience with identity and access management systems including Okta, SSO, SCIM, and RBAC, and designing reliable lifecycle workflows
Experience operating across complex SaaS environments, with a focus on consolidation, optimization, and cost reduction
Ability to identify inefficiencies, prioritize high-impact opportunities, and build durable, maintainable systems
Strong communication skills and ability to operate cross-functionally with technical and non-technical stakeholders
Experience mentoring or supporting junior engineers and contributing to a strong engineering culture
High ownership mindset with a focus on measurable impact