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Head of Investment Operations

New York, NYMcLean, VAOnsite10+ YOE
Summary

Leads and scales end-to-end investment operations for AI-powered wealth management platform, owning broker-dealer processes, automation, regulatory compliance, and team building. Requires 10+ years in investment/brokerage operations with FinTech scaling experience.

About the role

Responsibilities

  • Scale and lead Investment Operations by building processes, systems, and teams that support rapid asset growth while maintaining accuracy, reliability, and regulatory excellence.
  • Own broker-dealer operational leadership, including trading, custody, reconciliation, account lifecycle management, and operational risk oversight.
  • Drive automation and operational efficiency, partnering with Engineering and Product to eliminate manual processes and embed scalable workflows directly into the Range platform.
  • Set operational strategy and KPIs, using data to measure performance, identify bottlenecks, and continuously improve investment operations outcomes.
  • Ensure regulatory and compliance alignment, collaborating with Compliance and Legal to support AML, trading controls, audits, and evolving regulatory requirements.
  • Lead and develop a high-impact team, hiring, mentoring, and empowering investment operations leaders and individual contributors as the organization scales.
  • Partner cross-functionally with Product, Engineering, and Client Services to launch new investment features, asset types, and capabilities with operational readiness from day one.

Requirements

  • 10+ years of experience in investment operations, brokerage operations, or wealth management, with senior leadership experience in a high-growth or technology-driven environment.
  • Deep familiarity with broker-dealer operations, including trading workflows, custodians, clearing, reconciliations, and operational controls.
  • Proven track record of scaling operations through automation, systems design, and process optimization—ideally in FinTech or digital wealth management.
  • Expertise in regulatory and operational risk management, including AML, supervision, and audit readiness.
  • Data-driven mindset with experience defining KPIs, dashboards, and performance metrics for operational excellence.
  • FinTech or startup experience preferred.

Benefits

  • 100% employer-covered medical insurance for employees (75% for dependents), plus dental and vision coverage.
  • 401(k) retirement savings program.
  • Paid Time Off plus most federal holidays.
  • Comprehensive parental leave.
  • Select meals covered throughout the week.
  • Monthly fitness stipend.
  • Equity and career growth opportunities.
  • Annual compensation reviews.
  • Boomerang Program for entrepreneurship.
Skills
broker-dealer operationstrading workflowscustodyclearingreconciliationsoperational risk managementAMLautomationFinTechKPIsdashboards