Head of Investment Operations
New York, NYMcLean, VAOnsite10+ YOE
Summary
Leads and scales end-to-end investment operations for AI-powered wealth management platform, owning broker-dealer processes, automation, regulatory compliance, and team building. Requires 10+ years in investment/brokerage operations with FinTech scaling experience.
About the role
Responsibilities
- Scale and lead Investment Operations by building processes, systems, and teams that support rapid asset growth while maintaining accuracy, reliability, and regulatory excellence.
- Own broker-dealer operational leadership, including trading, custody, reconciliation, account lifecycle management, and operational risk oversight.
- Drive automation and operational efficiency, partnering with Engineering and Product to eliminate manual processes and embed scalable workflows directly into the Range platform.
- Set operational strategy and KPIs, using data to measure performance, identify bottlenecks, and continuously improve investment operations outcomes.
- Ensure regulatory and compliance alignment, collaborating with Compliance and Legal to support AML, trading controls, audits, and evolving regulatory requirements.
- Lead and develop a high-impact team, hiring, mentoring, and empowering investment operations leaders and individual contributors as the organization scales.
- Partner cross-functionally with Product, Engineering, and Client Services to launch new investment features, asset types, and capabilities with operational readiness from day one.
Requirements
- 10+ years of experience in investment operations, brokerage operations, or wealth management, with senior leadership experience in a high-growth or technology-driven environment.
- Deep familiarity with broker-dealer operations, including trading workflows, custodians, clearing, reconciliations, and operational controls.
- Proven track record of scaling operations through automation, systems design, and process optimization—ideally in FinTech or digital wealth management.
- Expertise in regulatory and operational risk management, including AML, supervision, and audit readiness.
- Data-driven mindset with experience defining KPIs, dashboards, and performance metrics for operational excellence.
- FinTech or startup experience preferred.
Benefits
- 100% employer-covered medical insurance for employees (75% for dependents), plus dental and vision coverage.
- 401(k) retirement savings program.
- Paid Time Off plus most federal holidays.
- Comprehensive parental leave.
- Select meals covered throughout the week.
- Monthly fitness stipend.
- Equity and career growth opportunities.
- Annual compensation reviews.
- Boomerang Program for entrepreneurship.
Skills
broker-dealer operationstrading workflowscustodyclearingreconciliationsoperational risk managementAMLautomationFinTechKPIsdashboards