GTM Operations Lead
San Francisco, CARevenue OperationsOnsite4+ YOE
Summary
Builds operational infrastructure for Sales, Marketing, and GTM functions from scratch in high-growth AI SaaS. Requires 4-8 years GTM/RevOps experience, CRM expertise, forecasting, and cross-functional collaboration.
About the role
Responsibilities
- Design end-to-end GTM systems architecture across Sales, Marketing, and future post-sales and partnerships motions
- Build and own CRM from first principles — objects, lifecycle stages, automation, routing, permissions — and the rest of GTM stack
- Define funnel stages, lead and account lifecycle, and attribution in partnership with Marketing
- Build forecasting models and revenue reporting that GTM and Finance both trust
- Own commissions modeling and comp operations; design comp frameworks, performance metrics, and quota structures for new GTM functions
- Design territory, segmentation, account assignment, and routing models as the business evolves
- Build dashboards for pipeline health, conversion, capacity, and performance — and turn them into codified action protocols
- Partner with Finance on headcount modeling, capacity planning, and coverage ratios as the team scales
- Support pricing, packaging, and GTM motion experiments
- Ensure data integrity and consistency across every system in the GTM stack
Requirements
- 4-8 years in GTM Ops, RevOps, Sales Ops, or BizOps at SaaS companies, stood up a GTM/RevOps function from scratch or near-zero
- Builder mindset: default to building solutions, technical chops, fast, proactive, comfortable with ambiguity
- Deep hands-on expertise with CRMs and data (objects, lifecycle stages, automation, routing, permissions)
- Comfortable with raw data, building dashboards/tools, partnering with engineering/data
- Strong modeling, diagnosis, explanation skills; build trusted forecasts, comp models
- Cross-functional collaboration with GTM leaders, Finance, Product, engineering
- Low ego, high ownership, proactive, collaborative, bias toward automation/simplification
Nice-to-Haves
- Experience at usage-based or consumption-pricing SaaS business
- Hired and managed an ops team
- Familiar with AI/ML or developer-tools landscape and GTM motions
- Use AI in workflows (agents, scripts, automations)
Benefits
- Unlimited PTO
- Daily lunch
- Commuter reimbursement
- Comprehensive insurance (medical, dental, vision)
- Health and wellness budget ($150/month)
- Parental leave
- 401k + 4% company match
Skills
CRMSalesforceHubSpotforecastingdashboardsrevenue modelingcommissionspipeline managementdata modelingautomationLookerTableauSQLGTM stackterritory management