Global Sales Enablement Systems Administrator
United StatesSales EnablementRemote3+ YOE
Summary
Administer and maintain Stripe's sales enablement platforms, manage user access and support tickets, contribute to a custom-built web application, and build data workflows and automations. Requires 3+ years in systems administration with HTML/JS/CSS experience.
About the role
Responsibilities
Own day-to-day platform administration
- Administer and configure enablement and productivity platforms according to business needs, including user provisioning, content management, permissions, and integrations
- Keep systems clean, accurate, and up to date across both third-party tools and homegrown applications
Be the team's operational backbone
- Own and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responses
- Act as the first line of support for technical and access issues, and maintain platform hygiene
- Handle user management requests from intake channels quickly and thoroughly
Contribute to our homegrown platform
- Maintain and contribute to custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS)
- Serve as technical backup to the team's full-stack engineer on design and development work
- Participate in UAT and iterative testing as new capabilities launch
Support our data and reporting strategy
- Build, maintain, and improve dashboards and data workflows for reporting, performance visibility, and operational decision-making
- Work with Google Sheets, Google Apps Script, and AI tooling
Identify improvements and build smarter in AI-powered environments
- Proactively identify opportunities to improve efficiency, including building agents or automations to streamline recurring processes
- Notice what's not working, dig into the "why," and bring forward clear, actionable solutions and drive governance of agentic workflows
- Leverage AI to build and maintain knowledge of how systems interact across the enablement stack
Develop and maintain documentation
- Keep runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scale
- Ensure appropriate documentation and controls are in place across all administered platforms
Partner across the organization
- Work closely with Enablement Program Managers, engineers, and business stakeholders to understand requirements and translate them into technical solutions
- Support cross-functional partners with data, testing, and operational tasks
Requirements
Minimum requirements
- 3+ years of experience in a systems administration, technical operations, or related role
- Experience with system user management and user access provisioning
- Working knowledge of HTML, JavaScript, and CSS
- Experience working with Google Sheets or similar
- Foundational data literacy like reading reports, interpreting and understanding data structures, and running basic queries
Preferred qualifications
- Background in sales enablement, adult learning, education technology, revenue operations, or a GTM-adjacent environment
- Experience with sales enablement LMS or CMS platforms such as Skilljar or Highspot
- Familiarity with tools like Asana or similar project tracking platforms
- Familiarity with building automations, APIs, scripts, or agents to streamline operational workflows
- Experience with Google Apps Script
- Experience building or maintaining homegrown web applications
- Experience with Git, CI/CD, and deploying to production environments
- Experience building or maintaining modern full-stack technologies using Next.js, React, and Tailwind CSS
Skills
HTMLJavaScriptCSSGoogle SheetsGoogle Apps ScriptNext.jsReactTailwind CSSGitCI/CD