Employee Experience Manager
Austin, TXHybrid3+ YOE
Summary
Manages office operations, vendor relations, and large-scale company events while enhancing employee experience through perks and culture initiatives. Requires 3-5 years in office management or employee experience with strong organizational skills.
About the role
What you'll do
Office Management
- Oversee daily operations across our office locations, ensuring spaces are clean, functional, welcoming and well-maintained
- Manage vendor relations including facilities, lunch/catering, supplies, and building management
- Coordinate office services, supplies, equipment and support IT with Technology needs for seamless operations
- Act as our points person with brokers and landlords as we grow and add more offices
Event Planning & Execution
- Plan and execute large-scale company offsites, including venue selections, logistics, programming and budget management in partnership with others at Thatch
- Organize engaging office specific and company-wide offsites with our Head of People and other leaders at Thatch
Employee Experience & Culture
- Design and Implement employee perks and programs that enhance workplace satisfaction
- Serve as a member of the Culture Committee and continuously assess and improve the employee experience through feedback and creative solutions
Background we're looking for
- 3-5 years of office management, employee experience or related fields
- Track record of planning and executing large-scale events for 100+ people
- Excellent ability to manage against a budget and identify areas of opportunity
- Ability to manage and negotiate with vendors
- Detail-orientated with strong organizational capabilities, and ability to communicate needs clearly
Experience we’d be particularly excited about
- Experience managing offices / facilities for high-growth companies
- Planning large, multi-day events with a remote workforce
- Optimistic orientation towards work and ability to thrive even when things are not working out as planned… because sometimes that happens with events
Skills
Office ManagementEvent PlanningVendor ManagementBudget ManagementFacilities Management