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Director, Product Management | US | Remote

United StatesRemote
Summary

Lead product vision and strategy for data collection, transformation, and ingestion at Grafana Cloud. Manage a team of PMs, drive AI-first product evolution, and align cross-functional stakeholders across observability infrastructure.

About the role

Responsibilities

  • Develop and own the product vision and strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud
  • Partner closely with senior R&D leaders to align product and technical strategy across teams, make clear tradeoffs, and ensure the roadmap balances customer value, platform leverage, operational excellence, and business impact
  • Use customer research, product analytics, competitive insight, and business context to identify the highest-impact problems to solve
  • Define how AI should influence this domain, including how it can help customers instrument applications, configure collection, transform telemetry, control cost, improve data quality, query more efficiently, and troubleshoot ingestion issues more intelligently
  • Build strong relationships with customers and prospects, especially technical buyers and observability practitioners
  • Help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning
  • Coach and develop Product Managers, helping them strengthen their product judgment, strategic thinking, communication, stakeholder management, and ability to drive high-quality outcomes with their cross-functional teams
  • Create a high-accountability, high-trust environment where PMs and cross-functional teams understand what matters, why it matters, and how their work contributes to Grafana Labs’ success

Requirements

  • Significant Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows
  • Experience directly managing Product Managers, including coaching, feedback, performance management, hiring, and career development
  • Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high scale databases, or other developer/infrastructure product domains
  • Strong product instincts around AI, including the ability to identify where AI can create meaningful customer value in technical products used by developers, operators, SREs, platform teams, or infrastructure teams
  • Strong customer empathy and strategic judgment, with the ability to translate complex customer problems into clear product strategy, roadmap priorities, and tradeoffs
  • Strong cross-functional leadership and communication skills, with experience influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders
Skills
Product ManagementProduct StrategyRoadmappingStakeholder ManagementAI/ML Product StrategyObservabilityTelemetryData PipelinesCloud PlatformsInfrastructure