Director, Product Design
United StatesRemote10+ YOE
Summary
Lead product design for an AI-powered B2B SaaS platform as a player/coach Director. Personally design complex platform experiences while managing and developing a team of designers.
About the role
Design
- Personally own the design of our most strategic, complex, and foundational platform experiences
- Lead user research and discovery on the hardest, most ambiguous platform problems
- Drive the end-to-end design process: discovery, exploration, prototyping, validation, and ship-quality execution
- Bring proactive ideas, opportunities, and prototypes to product and engineering leadership that influence roadmap direction
- Establish and evolve the design language, interaction patterns, and AI-native paradigms
- Operate at the boundary of design and front-end development: designing in code where faster, partnering directly with engineers on implementation
Lead
- Manage, coach, and grow a team of product designers
- Set and uphold the quality bar across every surface of the platform
- Own platform-level UX cohesion
- Partner with PMs and tech leads to build design fluency across the broader product org
- Define how the design org operates: rituals, critique culture, design ops, tooling and the integration of AI-assisted workflows
- Extend that operating model beyond the design team
- Partner closely with Product Management & Engineering leadership as a peer voice in shaping strategy, prioritization, and roadmap
AI as an Operating Model
- Bring an AI-first operating model to everything the design team does
- Have a clear, evolving point of view on which AI design and prototyping tools the team should adopt
- Lead by doing, not by delegating
You Have
- 10+ years of product design experience, with 4+ years leading and managing other product designers in a B2B SaaS or enterprise software environment
- A portfolio demonstrating exceptional craft across visual design, interaction design, and systems thinking, with clear examples of complex platform work
- Deep, hands-on experience designing for AI-powered products: agentic experiences, conversational interfaces, generative UI, and human-in-the-loop workflows
- Active, evolving practice with modern AI design and prototyping tools
- Hands-on practice of generative and evaluative research: customer interviews, contextual inquiry, usability testing, scrappy validation
- Experience using AI to accelerate synthesis and pattern-finding across qualitative data
- Genuine comfort operating at the boundary of design and front-end development
- Demonstrated experience shaping product strategy and direction
- Experience designing for complex enterprise platforms with multiple personas and deep configurability
- Ability to articulate design rationale clearly to executives, engineers, and customers
Skills
Product DesignUser ResearchPrototypingVisual DesignInteraction DesignSystems ThinkingAI Design ToolsGenerative UIConversational InterfacesEnterprise Platform Design