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Director, Product Design

United StatesRemote10+ YOE
Summary

Lead product design for an AI-powered B2B SaaS platform as a player/coach Director. Personally design complex platform experiences while managing and developing a team of designers.

About the role

Design

  • Personally own the design of our most strategic, complex, and foundational platform experiences
  • Lead user research and discovery on the hardest, most ambiguous platform problems
  • Drive the end-to-end design process: discovery, exploration, prototyping, validation, and ship-quality execution
  • Bring proactive ideas, opportunities, and prototypes to product and engineering leadership that influence roadmap direction
  • Establish and evolve the design language, interaction patterns, and AI-native paradigms
  • Operate at the boundary of design and front-end development: designing in code where faster, partnering directly with engineers on implementation

Lead

  • Manage, coach, and grow a team of product designers
  • Set and uphold the quality bar across every surface of the platform
  • Own platform-level UX cohesion
  • Partner with PMs and tech leads to build design fluency across the broader product org
  • Define how the design org operates: rituals, critique culture, design ops, tooling and the integration of AI-assisted workflows
  • Extend that operating model beyond the design team
  • Partner closely with Product Management & Engineering leadership as a peer voice in shaping strategy, prioritization, and roadmap

AI as an Operating Model

  • Bring an AI-first operating model to everything the design team does
  • Have a clear, evolving point of view on which AI design and prototyping tools the team should adopt
  • Lead by doing, not by delegating

You Have

  • 10+ years of product design experience, with 4+ years leading and managing other product designers in a B2B SaaS or enterprise software environment
  • A portfolio demonstrating exceptional craft across visual design, interaction design, and systems thinking, with clear examples of complex platform work
  • Deep, hands-on experience designing for AI-powered products: agentic experiences, conversational interfaces, generative UI, and human-in-the-loop workflows
  • Active, evolving practice with modern AI design and prototyping tools
  • Hands-on practice of generative and evaluative research: customer interviews, contextual inquiry, usability testing, scrappy validation
  • Experience using AI to accelerate synthesis and pattern-finding across qualitative data
  • Genuine comfort operating at the boundary of design and front-end development
  • Demonstrated experience shaping product strategy and direction
  • Experience designing for complex enterprise platforms with multiple personas and deep configurability
  • Ability to articulate design rationale clearly to executives, engineers, and customers
Skills
Product DesignUser ResearchPrototypingVisual DesignInteraction DesignSystems ThinkingAI Design ToolsGenerative UIConversational InterfacesEnterprise Platform Design