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Customer Delivery Engineer, NASA

United StatesSolutions ArchitectureRemote
Summary

Delivers technical projects for strategic customers, implementing PostgreSQL migrations, schema designs, query optimizations, and production deployments using TigerData features and AI tools. Requires deep hands-on PostgreSQL/SQL/Python expertise and customer-facing delivery skills.

About the role

Responsibilities

  • Deliver customer projects: implement migrations, data optimizations, and schema designs
  • Scope and execute engagements with clear, measurable deliverables
  • Fix complex technical problems: tune slow queries and configurations
  • Write tactical fixes and scripts to unblock customers quickly
  • Apply AI to accelerate engineering: use copilots (LLMs, AI assistants) to generate query rewrites and test optimizations
  • Create reusable AI prompts and delivery playbooks
  • Bridge architecture and reality: translate reference architectures into customer-specific deployments
  • Adapt TigerData features (e.g., Hypertables, Hypercore, continuous aggregates, vector search) to real workloads
  • Own technical success during project delivery; escalate to core Engineering only when necessary
  • Capture and share knowledge: write playbooks, scripts, and internal guides; feed learnings back to Product and Engineering

Requirements

  • Deep hands-on experience with PostgreSQL — especially SQL tuning, performance optimization, and schema design
  • Delivered complex migrations, data transformations, or optimizations in production environments
  • Fluent in SQL and Python (or similar scripting languages for data work)
  • Comfortable leading technical conversations with customers, especially under pressure
  • Love using AI tools (copilots, LLMs) to speed up query rewriting, code generation, or problem diagnosis
  • Communicate clearly and explain tradeoffs to customers in high-stakes moments

Nice-to-Haves

  • Experience in Implementation Engineering, Integration Engineering, Solutions Engineering, Professional Services, or Technical Consulting

Compensation & Benefits

  • Flexible PTO and comprehensive family leave
  • Fridays off in August
  • Fully remote opportunities globally
  • Stock options for long-term growth
  • Monthly WiFi stipend
  • Professional development and educational resources
  • Premium insurance options for you and your family (US-based employees)
Skills
PostgreSQLSQLPythonTimescaleDBHypertablesHypercoreAI copilotsLLMsKubernetesDocker