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Chief of Staff

New York, NYMiami, FLBusiness OperationsRemote10+ YOE
Summary

Strategic Chief of Staff partnering with CRO to optimize sales operations, streamline processes, drive revenue growth through analytics and cross-functional alignment. Requires 10+ years in sales ops/business development in AI/SaaS, strong CRM proficiency, and executive communication skills.

About the role

Key Responsibilities

  • Sales Strategy & Execution: Partner with the CRO to define and implement sales strategies, forecasts, and performance metrics.
  • Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
  • Cross-Functional Coordination: Work closely with marketing, product, and customer success teams to ensure cohesive go-to-market execution.
  • Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
  • Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
  • Stakeholder Management: Serve as a liaison between sales leadership and executive teams, ensuring clear communication and strategic alignment.

Qualifications

  • Experience: 10+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
  • Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
  • Leadership: Ability to mentor teams, drive accountability, and navigate high-growth environments.
  • Strategic Thinking: Experience translating business goals into actionable sales plans.
  • Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials.
Skills
SalesforceCRMSales OperationsPipeline ManagementSales EnablementSales AnalyticsSalesforce OptimizationSales StrategyBusiness DevelopmentStrategic Planning