Responsibilities

Lead 10 or more virtual orientation sessions per week, creating an engaging and informative onboarding experience that prepares candidates for success.
Assess caregiver competencies, judgment, and professionalism through real-time discussions, scenario-based evaluations, and observational techniques to ensure hiring standards are met.
Make informed hiring recommendations by evaluating candidates against Honor's standards for safety, empathy, communication, and quality of care.
Deliver targeted training, reassessments, and upskilling programs that strengthen Care Pro knowledge and support ongoing performance improvement.
Communicate policies, expectations, and performance standards clearly and consistently, helping Care Pros understand what it takes to succeed on the platform.
Partner cross-functionally with Recruiting, Operations, Compliance, and Workforce teams to ensure accurate candidate records, status updates, and timely progression through the onboarding process.
Complete post-orientation documentation, candidate tracking, and administrative responsibilities with a high degree of accuracy and attention to detail.

Requirements

2+ years of experience facilitating training, teaching, employee onboarding, or adult learning programs.
Experience presenting and engaging audiences in a virtual environment using video conferencing technology.
Strong communication, facilitation, and interpersonal skills with the ability to build rapport quickly and create an engaging learning experience.
Demonstrated ability to evaluate performance, exercise sound judgment, and make quality-based decisions in a fast-paced environment.
Exceptional organizational skills with the ability to manage multiple priorities, maintain accurate records, and complete follow-up tasks on time.
Strong attention to detail and accountability for operational excellence.
Ability to adapt to changing priorities, new processes, and continuous improvement initiatives.
This role requires working a full-time schedule aligned to business needs, including facilitating multiple virtual orientation sessions each week, completing associated administrative follow-up tasks, and maintaining flexibility to support candidate demand.
Weekend availability is required, as orientation sessions may be scheduled on Saturdays and Sundays.
Candidates must be comfortable presenting in a virtual environment, evaluating candidate readiness in real time, and managing a high volume of candidates simultaneously.

1+ year of professional caregiving experience in home care, healthcare, senior care, or a related field.
Experience conducting interviews, skills assessments, coaching, or workforce development programs.