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Billing Manager, Provider Billing

United StatesFinance & AccountingRemote5+ YOE
Summary

Leads provider billing operations including rate cards, vendor compensation, and multi-state structures for a court reporting tech company. Builds and manages high-performing billing team while partnering cross-functionally to optimize scalable systems. Requires 5+ years in billing/finance ops and strong leadership.

About the role

Responsibilities

  • Lead Steno’s court reporter and provider billing function, one of the most operationally critical areas.
  • Own the billing engine: rate cards, vendor compensation, multi-state billing structures.
  • Partner cross-functionally with Sales, Operations, and Product on billing systems and tools.
  • Build and lead a high-performing billing team: manage, mentor, coach with autonomy and accountability.
  • Identify broken workflows, design scalable systems and playbooks for efficiency.
  • Navigate jurisdiction-specific billing rules, multi-market rate structures, and fast-moving product environment.

Requirements

  • 5+ years experience in billing, accounting, or finance operations (ideally legal services, court reporting, multi-vendor or two-sided marketplace).
  • Strong people leader: coach, develop, hold high bar, create clarity for team.
  • Deep expertise in rate cards and vendor compensation models.
  • Ability to simplify complex, multi-state processes into clear, scalable workflows.

Compensation & Benefits

  • Competitive compensation.
  • Premium Medical, Dental & Vision Coverage (100% premiums covered for some plans).
  • Stock options.
  • Flexible PTO, home office setup, wellness benefits.
Skills
billing systemsrate cardsvendor compensationmulti-state billingfinancial operationsteam managementworkflow designcross-functional collaborationlegal services billingcourt reporting billing