Associate Health Services Manager
Supports health plan and PBM partnerships by driving initiatives, managing relationships, and serving as internal SME. Requires strong project management, analytical skills, and health plan experience or interest.
What You'll Accomplish
Drive partner initiatives forward: Facilitate meetings and navigate internal and external teams to attain inputs needed to drive the partnership forward on a consistent basis
Support and educate internal teams: Serve as partnership SME for all internal teams. Fluent with partner's org structure, Hinge Health's partnership priorities/strategy, and key friction points. Disseminating important updates and communications to the team
Manage and resolve partner inquiries: Provide timely and accurate responses to partner inquiries. Go above and beyond to build strong relationships with key partnership contacts as well as Hinge Health internal stakeholders
Basic Qualifications
- Relationship-building: Able to build relationships as a trusted & respected thought-partner
- Project management: Able to manage multiple projects at once from the discovery phase to execution within prescribed timelines, ensuring all success criteria are met
- Detail orientation + big picture thinking: Able to balance the need for attention to detail, yet think strategically to achieve goals of team & partnership(s)
- Analytical (Data-driven): Able to analyze data or synthesize information to provide meaningful insights and recommendations to partners in a structured, easy-to-understand way
- Prioritization: Able to execute tasks and projects in an environment with competing demands
- Self-starter: Can work independently with little oversight. Minimizes careless errors with deliverables
- Owner mindset: Ability to think like an owner (Someone who understands the dynamics of working with external partners; protective of proprietary info, yet able to pitch value)
- Professional: Able to communicate with poise across all levels of an organization
Preferred Qualifications
- Health Plan interest or experience: Demonstrates knowledge/experience in or expresses interest in learning and growing in the health plan segment
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Field-based Provider Partnerships Manager responsible for building relationships with medical practices, driving referral growth, and managing accounts to connect patients to psychiatric care. Requires 3-6 years of healthcare sales or business development experience and 75% travel.