Account Manager
Austin, TXAccount ManagementHybrid2+ YOE
Summary
Manages renewals and expansions for mid-market clients using consultative sales, collaborating with Customer Success and Sales teams to meet revenue targets. Requires 2+ years B2B software sales experience, Salesforce proficiency, and strong stakeholder communication.
About the role
What You'll Do
- Lead and grow a book of business for existing mid-market clients, proactively identifying white space opportunities to effectively expand partnerships within the FloQast customer base.
- Work cross-functionally with internal teams such as Customer Success, Sales Engineering, and Sales Operations.
- Manage the full lifecycle renewal, ensuring on-time growth and customer expansion, in partnership with the CSM team.
- Maintain accurate and up-to-date forecasts in Salesforce.com.
- Provide sales management with reports on sales activities and projects as requested.
- Act as a market expert, by continuously researching key competitors to ensure that our value proposition is communicated with authority and precision.
- Manage and maintain accurate renewal opportunities, and account information within Salesforce.com.
- Achieve or exceed monthly and quarterly targets.
- Navigate and resolve roadblocks by identifying the right stakeholders, networking, relationship building, coordinating internal resources to solve client’s issues and executing of service agreements.
- Travel as required (up to 30%) within assigned territory to build face to face relationships and exceed goals.
- Other projects as assigned
What You'll Bring
- 2+ years of demonstrated successful software sales, preferably B2B. You are confident in your ability to lead a sales process and close meaningful revenue.
- FloQast/Close Management Software knowledge highly desired.
- Experience using a consultative, solution based sales methodology.
- Proven record of success in an inside sales and or outside sales based selling model.
- Proven communication: Ability to command a conversation and build trust via telephone, email, and video with senior-level stakeholders.
- Proven resilience: You have a history of meeting or exceeding monthly and quarterly targets by staying focused and adaptable, even when faced with complex or shifting priorities.
- Experience using a solution-based sales methodology to uncover deep business pain points and develop trusted relationships with clients and internal teams.
- Proficiency with Microsoft Office products and online collaboration tools.
- Experience with CRM and opportunity management systems, preferably Salesforce.com and Outreach.
- Ability to develop, manage, and accurately forecast a robust pipeline.
- BA/BS or equivalent experience preferred.
Skills
Salesforce.comCRMOutreachMicrosoft OfficeSalesforce forecastingB2B sales consultative salessolution salespipeline managementClose Management Software