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Account Manager

Austin, TXAccount ManagementHybrid2+ YOE
Summary

Manages renewals and expansions for mid-market clients using consultative sales, collaborating with Customer Success and Sales teams to meet revenue targets. Requires 2+ years B2B software sales experience, Salesforce proficiency, and strong stakeholder communication.

About the role

What You'll Do

  • Lead and grow a book of business for existing mid-market clients, proactively identifying white space opportunities to effectively expand partnerships within the FloQast customer base.
  • Work cross-functionally with internal teams such as Customer Success, Sales Engineering, and Sales Operations.
  • Manage the full lifecycle renewal, ensuring on-time growth and customer expansion, in partnership with the CSM team.
  • Maintain accurate and up-to-date forecasts in Salesforce.com.
  • Provide sales management with reports on sales activities and projects as requested.
  • Act as a market expert, by continuously researching key competitors to ensure that our value proposition is communicated with authority and precision.
  • Manage and maintain accurate renewal opportunities, and account information within Salesforce.com.
  • Achieve or exceed monthly and quarterly targets.
  • Navigate and resolve roadblocks by identifying the right stakeholders, networking, relationship building, coordinating internal resources to solve client’s issues and executing of service agreements.
  • Travel as required (up to 30%) within assigned territory to build face to face relationships and exceed goals.
  • Other projects as assigned

What You'll Bring

  • 2+ years of demonstrated successful software sales, preferably B2B. You are confident in your ability to lead a sales process and close meaningful revenue.
  • FloQast/Close Management Software knowledge highly desired.
  • Experience using a consultative, solution based sales methodology.
  • Proven record of success in an inside sales and or outside sales based selling model.
  • Proven communication: Ability to command a conversation and build trust via telephone, email, and video with senior-level stakeholders.
  • Proven resilience: You have a history of meeting or exceeding monthly and quarterly targets by staying focused and adaptable, even when faced with complex or shifting priorities.
  • Experience using a solution-based sales methodology to uncover deep business pain points and develop trusted relationships with clients and internal teams.
  • Proficiency with Microsoft Office products and online collaboration tools.
  • Experience with CRM and opportunity management systems, preferably Salesforce.com and Outreach.
  • Ability to develop, manage, and accurately forecast a robust pipeline.
  • BA/BS or equivalent experience preferred.
Skills
Salesforce.comCRMOutreachMicrosoft OfficeSalesforce forecastingB2B sales consultative salessolution salespipeline managementClose Management Software