Director of Software Quality Assurance

What You’ll Own

QA Strategy & Test Architecture

• Define the overall test strategy across web, desktop (Windows/macOS), and mobile, spanning manual and automated coverage
• Set standards for test design, edge-case and scale coverage, and defect triage across the engineering org
• Own test planning for major releases, prioritizing real-world usage scenarios and at-scale robustness

Automation & Tooling Maturity

• Grow the QA function from its current manual-testing strength into a more automation-forward practice
• Introduce and scale automated testing (e.g., Selenium) and scripting (Python/Shell) where it adds the most leverage
• Evaluate and roll out bug tracking and test management tooling (e.g., Jira, TestRail, Zephyr) to fit team scale
• Leverage AI tools like Claude/ChatGPT to improve test coverage and automation

Team Leadership & Process

• Hire, mentor, and manage a QA team of manual and, over time, automation-focused engineers
• Establish clear defect management, escalation, and communication processes within an Agile/Scrum workflow
• Champion a quality-first culture across the product organization, not just within QA
• Work with Engineering to root-cause and prevent recurring issues in core file management functionality

Release Management, Security & Risk

• Own the go/no-go quality gate for production releases
• Build QA familiarity with encryption, privacy, and security testing concepts specific to our product
• Ensure test practices and evidence support CMMC, NIST 800-171, and FedRAMP requirements alongside Compliance

What We’re Looking For

• 10+ years in software quality assurance of a widely deployed enterprise/consumer client application, with 5+ years in a QA leadership or management role
• Track record leading or scaling a QA team, including test strategy, process, and hiring
• Proven experience testing complex web applications and desktop applications on both Windows and macOS
• Strong background in file management testing — file operations, synchronization, and data integrity
• Experience with scale, robustness, and real-world scenario testing of highly distributed applications
• Well-versed in bug tracking and test management tools (e.g., Jira, TestRail, Zephyr)
• Excellent written and verbal communication — you can explain risk and quality status to both engineers and executives

Nice to Have

• Experience introducing test automation frameworks (e.g., Selenium) into a primarily manual QA practice
• Scripting experience (Python, Shell) for troubleshooting or test tooling
• Experience testing iOS and/or Android applications
• Understanding of encryption, privacy, and security testing concepts
• Prior QA leadership at a company selling into government or defense customers, or familiarity with CMMC/NIST 800-171/FedRAMP
• Experience working in an Agile/Scrum environment
• Familiarity with performance testing tools