Software Engineer

What You'll Do

• Build and iterate on agentic LLM systems — including retrieval pipelines, structured tool use, and chained LLM workflows — as part of a collaborative engineering team
• Contribute to evaluation frameworks that measure accuracy, robustness, and clinical reliability — including automated pipelines and human-in-the-loop review
• Contribute to backend and frontend systems across Abridge
• Think with an agent-first approach. Continuously learn and relearn agentic coding.
• Fine-tune your judgment on where the human in the loop is critical.
• Help prototype with new models, prompting techniques, and open-source orchestration tools (LangChain, LlamaIndex, etc.)
• Contribute to monitoring and observability systems that keep our LLM workflows healthy in production
• Collaborate across ML, infrastructure, product, and clinical teams — and develop a genuine understanding of the users and clinicians we serve
• Learn from senior engineers and bring curiosity and fresh perspective to every problem

What You'll Bring

• A degree in CS or a related field, or equivalent experience (projects, bootcamp, open source — we care about what you can build not where you learned it)
• Hands-on GenAI experience — through coursework, personal projects, internships, or hackathons. You've integrated an LLM API, built a RAG pipeline, experimented with agents, or shipped something AI-powered and can speak to what you learned
• Familiarity with LLM orchestration concepts (prompt chaining, tool use, retrieval) even if you haven't yet used them in a production setting
• AI tooling is already part of how you work — you use it to write, debug, and learn faster, and you know when to trust it vs. verify
• Curiosity about model evaluation, failure modes, and what it actually takes to make an LLM system reliable
• Collaborative, low-ego mindset — we move fast, and we need teammates who pitch in wherever needed

Compensation and Benefits

• Competitive compensation and equity grants for full time employees
• Generous Time Off: 14 paid holidays, flexible PTO for salaried employees
• Comprehensive Health Plans: Medical, Dental, and Vision coverage
• Generous HSA Contribution
• Paid Parental Leave
• Family Forming Benefits
• 401(k) Matching
• Personal Device Allowance
• Pre-tax Benefits: FSA and Commuter Benefits
• Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more
• Mental Health Support: therapy and coaching
• Sabbatical Leave after 5 years