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CrusoeCrusoe

Senior Workforce Governance Program Manager

Owns the HRIS and people-systems operations supporting Total Rewards, including administration, troubleshooting, reporting, process improvement, and cross-functional projects. Requires a bachelor's degree and 3+ years of HR operations or HRIS experience, including hands-on Workday expertise.

About the job

Responsibilities

  • Serve as the primary liaison between Total Rewards and broader People/HR teams, aligning priorities, timelines, and deliverables.
  • Operate, configure, and troubleshoot core HRIS and people systems while ensuring data accuracy and reliability.
  • Identify opportunities to streamline workflows and automate manual people-system processes.
  • Maintain accurate people data and produce reports and dashboards to support Total Rewards decisions.
  • Provide first-line support for system questions and issues from employees and HR partners; resolve or escalate as needed.
  • Partner with internal teams on system integrations, upgrades, and escalations.
  • Support compliance and audit requirements for people systems and processes.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field, or equivalent practical experience.
  • 3+ years of experience in HR operations, HRIS administration, or people-systems support.
  • Hands-on experience with Workday.
  • Strong project management skills and experience managing concurrent initiatives and stakeholders.
  • Excellent communication skills, including the ability to explain technical system concepts to non-technical audiences.
  • Cross-functional partnership experience with Total Rewards, Payroll, or Benefits teams.
  • Strong attention to detail and systems-thinking problem-solving skills.

Nice-to-Haves

  • Experience supporting compensation or benefits administration within an HRIS.
  • Exposure to system integrations or APIs and data flows between HR platforms.
  • PMP, SHRM, or HRIS-specific certification.
  • Experience in a high-growth or scaling company.

Compensation and Benefits

  • Compensation range: $160,000–$195,000 plus bonus.
  • Restricted Stock Units included in all offers.
  • Paid time off, paid holidays, and leave programs.
  • Comprehensive health, dental, and vision insurance.
  • Employer HSA contributions.
  • Paid parental leave.
  • Life insurance and short- and long-term disability coverage.
  • Professional development and tuition reimbursement.
  • Mental health and wellness support.
  • Commuter benefits, cell phone stipend, and 401(k) plan with company match up to 4% of salary.
  • Volunteer time off, global travel insurance, emergency assistance, daily meals allowance, and location-specific programs.

Skills

Workday, HRIS, People Systems, Project Management, Process Automation, Data Integrity, Reporting, System Integrations, APIs, Total Rewards, Benefits Administration, Payroll, Compliance