Responsibilities
- Serve as a specialist technical advisor to Anthropic customers as they deploy new products & workflows with our models: from discovery through deployment, coordinating internally across multiple teams to drive customer success
- Partner with account executives and solutions architects to translate customer business requirements into technical solutions
- Influence technical architecture decisions and customer product strategy by developing customized pilots, prototypes, and evaluation suites
- Lead hands-on technical workshops and code reviews with customer engineering teams
- Identify common design patterns and contribute insights back to our Product and Engineering teams
- Create scalable public and internal assets, documenting the latest LLM prompting, evaling, agentic, and architecture techniques
- Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks
- Travel occasionally to customer sites for workshops, implementation support, and building relationships
- Attend conferences, lead speaking engagements, write blog posts and white papers on topics surrounding the AI space
You may be a good fit if you have
- 4+ years of experience in technical roles such as Forward Deployed Engineer, Software Engineer or Technical Product Manager with a desire to work closely with customers. Former technical founders are also encouraged to apply.
- Production experience with LLMs including advanced prompt engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale
- Strong programming skills with proficiency in Python or TypeScript and experience building production applications
- Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems
- High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity
- Passion for advancing safe, beneficial AI systems through creative technical applications
- Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach
Logistics
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.