Builds and deploys fine-tuned LLMs and AI agents for real-time voice interactions in consumer lending, ensuring compliance and scalability. Requires 2+ years production ML/AI experience with Python, PyTorch/TensorFlow, and LLM frameworks.
180k – 250k/yr
On-siteML Engineering
About the role
What You'll Do
AI Model Integration: Fine-tune and deploy LLMs for real-time voice-based borrower interactions
Prompt Engineering: Design and iterate on prompt strategies to optimize AI performance and compliance
Evaluate LLMs and AI Agents: Build high quality evals using our proprietary datasets to benchmark AI agent performance and run experiments
Custom AI Solutions: Train and implement domain-specific AI models for consumer lending
Scalability & Compliance: Ensure AI solutions meet regulatory standards (FDCPA, RESPA, TILA) and scale efficiently
Data Pipelines & APIs: Build robust AI-driven workflows that integrate seamlessly with loan servicing platforms
Continuous Optimization: Monitor performance metrics and continuously improve agent quality and borrower experience
What We're Looking For
2+ years building and deploying ML/AI systems in production environments
Strong proficiency in Python and deep learning frameworks (TensorFlow, PyTorch)
Experience with LLM orchestration frameworks (LangChain, LlamaIndex, or similar)
Track record of shipping AI products that real users depend on
Strong product mindset and ability to translate business requirements into AI solutions
Excellent communication skills to collaborate across product, engineering, and compliance teams
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